Digital Literacy & Enablement Trainer

Youre someone who wants to create outcomes that have a real impact on the people of NSW.
Here’s your chance to design and deliver efficient, customer-focused services that also enhance accessibility, sustainability and overall quality of living for more people than you’ve imagined.

In this role, you’ll:

Work with our Digital Literacy and Enablement team within the People Planning and Capability division, a specialised team responsible for the development and delivery of innovative digital literacy programs.
As the Digital Literacy and Enablement Trainer, you will design, develop and deliver engaging training programs to build digital literacy, with a focus on improving the learner experience.
 
You will work hand-in-hand with the Manager, Digital Literacy and Enablement, and the Digital Literacy & Enablement Lead providing expertise to create training materials and guides that are aligned to relevant internal policies and external regulations.
 
You will collaborate with a range of managers and stakeholders to offer guidance on operational matters and develop effective training programs that transfer technical skills to staff through both on-the-job training and off-the-job training.
This is an exciting role, joining a newly created team that plays a vital part in leading NSW TrainLink into a digitised future for training and assessment. You will contribute to operational success and ensure the continual improvements of performance and training, helping to shape a workforce that is well-equipped to leverage digital technologies effectively.
Please note, this role will require regular travel to TrainLink’s regional depots.
For more information on this position and business unit, view the role description.
 

About you

With a Certificate IV in Training & Assessment (or equivalent), you have proven experience in designing and delivering training programs and digital literacy courseware, ideally for an operational workforce.
 
With exceptional communication skills, you have the ability to work collaboratively with stakeholders to identify training needs and develop effective solutions.
 
You have sound knowledge of digital trends and technologies, and you take a proactive approach to learning with a willingness to explore new technologies and learning tools.
 
You ideally bring a strong understanding of adult learning principles and instructional design methodologies.
 

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
At NSW TrainLink, we help connect passengers all over NSW and beyond. Our regional network of trains and coaches provide valuable links between regional and metropolitan centres across NSW and between neighbouring states and territories.
Our services support thriving regional communities and economies by helping people access the things that are important to them, and by bringing visitors to our stunning regions.
 

Join us

Our workforce is as diverse as the community we serve. If youd like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

Regional candidates are encouraged to apply. This is a Hybrid role designed for people living in NSWs regions or further away from the roles listed home base. It combines virtual work with in-person days at your teams home base.

What are you waiting for? Connect with us.  Apply now!

Applications close: 11:59 pm 1st December .

For more information about this role, please contact .

People living with disability are supported throughout the recruitment process and at work. Visit Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us. 

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